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First Nations Child & Family Caring Society
Suite 202 – 350 Sparks Street, Ottawa ON K1R 7S8
Tel: 613-230-5885
Hours of Operation
Monday to Friday from 
9am to 4pm (EST)

For help with individual child welfare cases

We regret that we are unable to assist with individual child welfare cases; please follow this link for provincial and territorial assistance.

Need urgent help?

See this list of organizations that can offer urgent help.

Jordan's Principle

To place a request to Jordan's Principle or for any questions about Jordan's Principle, please call the 24-hour Call Centre at 1-855-572-4453. If you experience any difficulties accessing Jordan's Principle, we suggest contacting any of the following individuals: 


You may wish to copy the Caring Society on your email. 


On October 24, 2023, the Federal Court approved the $23.4 billion Revised Final Settlement Agreement on Compensation for First Nations children and families who experienced discrimination because of Canada's inequitable provision of the First Nations Child and Family Services program and flawed, narrow implementation of Jordan's Principle. 

There is currently no application for compensation at this time. Before any compensation will be paid to victims, the Federal Court must first approve the Distribution Protocol, which will set out compensation eligibility criteria, procedures, the necessary forms to fill out, and supports for beneficiaries. While timing is not finalized, it is likely that compensation distribution will begin in the fall 2024. 

For compensation-related questions, please call the Claims Administrator (Deloitte) at 1-833-852-0755 or visit their website

Presentation requests

You may request a presentation by submitting a presentation request form. Due to the high number of requests we receive, we will not accept requests through our general email or contact form. Thanks for your understanding!

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